Live helpdesk stats

Use this sql script along with the DNN reports module to display resolved and in-flight support tickets for the Mandeeps Live helpdesk for a particular DNN role.

The reports module @userid variable is used to check if the current user is a customer and if so will display helpdesk issue status count for resolved and current issues.

Stats are displayed using the Mandeeps Porto skin counter shortcode with icons.

get-help-desk-stats.txt (910 Bytes)
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